Booking & Policy

If you are interested in booking our tour services or hotel, please simply click the booking button shown under each package.  After receiving your information, our staff will be in touch with you promptly.  The payment options are as follows:

Payment Policy

Deposit payment - 20% of total amount (plus 5% service charge via PayPal).
Balance payment - by cash [only] directly to your tour guide on the day of your tour.
*** Please let us know if you need a receipt (sent by email only).

PayPal

Guests can pay by Credit Card via the PAYPAL secured payment gateway.
We will summarize the entire amount and send you an email to "Request Payment".
*** Please add a 5% processing fee to the total amount.

Money Transfer

Bank Name
Account Name
Account No.
Branch
SWIFT Code
Address
: Siam Commercial Bank
: Uthaiwan Petploy
: 044-270388-2
: Huamark, Savings Account
: SICOTHBK
: 869 Ramkhamhaeng Road, Haumak, Bang kapi, Bangkok 10240

*** Please add a 5% processing fee to the total amount and send transfer slip to our email.

Insurance provided by:

Company Name
Policy Number
Policyholder
: Thaivivat Insurance Public Co., Ltd
: 004160/5901/00744-7
: Absolute Bangkok & Absolute ChiangMai

Important:  The Tourism Authority of Thailand requires all tour operators to provide insurance for their guests.  However, if guests do not provide the required information, as stated in the booking confirmation email, no insurance coverage will be in effect.  In that case, guests should understand that Absolute Bangkok & Absolute ChiangMai will not be responsible for any loss or other incidental damage or injuries incurred as a result of the services provided.

Should you have any questions regarding your booking, please don't hesitate to contact us.

Important Information:

Hotel:  Please provide us with the name, address and contact number of your hotel.  Also, make sure the name you have used to book your hotel matches the name on your tour booking.

Re-confirmation:  Your tour guide will call or leave a welcome message at your hotel the day before your tour (no later than 19:00).  Otherwise, please call 081-140-9005 to re-confirm your tour.

Shopping:  Please inform your tour guide if you do not want to stop at any local markets or tailors.  We will never force our valued clients to stop at any places if they do not want to.

Airport transfer:  Please provide your actual flight details (name, airline, arrival time, from/to date/time, airport name).  We do not take responsibility for delays due to incorrect, misleading, or omitted information.  We will wait maximum 2 hours after arrival time.

Balance payment:  For tours: pay cash for the balance after the tour directly to your tour guide.  For van/car hire or transfer service: pay the entire balance to the driver when you are dropped at your hotel or desired destination on the first day of service.

Van and car hire without tour guide:  Please understand that most drivers are not good in English communication.  We do not take responsibility for any inconvenience during the service due to communication problems.  We highly recommend hiring a tour guide who can manage your day more easily.  But you are welcome to hire a van/car without a guide if you are familiar with Bangkok and understand our traffic well.